General Email:

Billing Contact:
Questions regarding your billing statement you may contact:

Charlotte Williams 919-882-3519

Toll Free 800-780-7454 ext. 3519


Loss Run Requests:
Please send request for loss run information to the following email:

Audit Contacts:
Questions regarding your Final Audit Statement please contact:

Audit Reviewer: Adorothy Bartolome 919-882-3500

Toll Free 888-780-7454 ext. 3500


Director of Policy Services: Cindy Sullivan 919-882-3504

Toll Free 888-780-7454 ext. 3504


Year end and cancellation audits:

Audits are performed by Stonewood Insurance auditors.Below is a list of documents that will be asked to be provided to complete the audit:

  • Payroll ledger for audit period
  • Federal 941 Quarterly Reports
  • State Quarterly Filings
  • W-2’s and corresponding W-3’s
  • 1099’s and corresponding 1096 for subcontractors
  • Certificates of insurance for subcontractors
  • Written job descriptions for employees or subcontractors
  • Check stubs

Payment plans may be available in assisting with your audit balance, please contact

Charlotte Williams 919-882-3519

Failure to cooperate or provide all of the documentation needed for the completion of an audit, will result in a non-compliance audit. Stonewood will charge an additional 25% of your estimated payroll and issue a cancellation on your current policy.

Audit disputes must be in writing and outline discrepancies within 30 days of the original audit invoice. Please provide documents to support your discrepancy . Only 1 revision is allowed.